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  • Refund Policy

    Last Updated: November 24, 2024

    At Modern Internal, we strive to provide a flexible and customer-friendly refund policy. If you are unsatisfied with our services or encounter any issues, we are here to help. Please review our refund terms below.

    1. General Refund Eligibility

    We offer refunds under the following circumstances:

    • If you are dissatisfied with our services, you may request a full refund within 14 days of your purchase.
    • After 14 days, you may still be eligible for a full or prorated refund, depending on service usage.

    2. Refunds After 14 Days

    If you request a refund after the initial 14-day period, eligibility is based on service usage:

    • No Usage: If you have not used the software during the billing period in question, you remain eligible for a full refund, regardless of when you request it.
    • Partial Usage: If you have used the software, you are eligible for a prorated refund based on the number of unused days within the billing cycle.

    3. Accidental Purchases & Renewals

    We understand that mistakes happen. If you accidentally purchase or renew a subscription, contact us immediately, and we will issue a full refund with no questions asked.

    4. Fraudulent Transactions

    If a transaction was made fraudulently (e.g., unauthorized card use or identity theft), we will process a full refund immediately upon verification. If fraudulent activity is detected, we may take additional security measures to prevent unauthorized access, including restricting payment methods or accounts associated with suspicious transactions.

    5. Subscription Cancellations

    If you no longer wish to continue your subscription, you must cancel before the next billing cycle to avoid charges. Refunds for charges after the billing period renewal may be granted on a case-by-case basis.

    6. Service Termination Due to Policy Violations

    If your access is terminated due to a violation of our Terms of Use, you will not be eligible for a refund. Policy violations include, but are not limited to:

    • Engaging in unlawful activities using our services.
    • Sharing or subleasing your account.
    • Attempting to bypass system restrictions or abuse network resources.

    7. Processing Refunds

    Refunds will be processed via the original payment method used at the time of purchase. Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.

    8. Contact Us for Refund Requests

    To request a refund, please contact us.

    We appreciate your trust in Modern Internal and are committed to ensuring a fair and transparent refund process.

What We Do

Modern Internal provides an innovative software solution that transforms your computing experience, giving your device access to cutting-edge hardware—without the need for an upgrade. Starting at just $9 to $29 per month, you can create and manage your own remote computer, securely connecting through our desktop application. Whether you're a gamer or a professional, you’ll enjoy powerful performance without the cost or hassle of upgrading your physical hardware.

How It Works

Our state-of-the-art hardware infrastructure is housed in a secure data center, ready for on-demand use. For a monthly fee, you get dedicated access to high-performance hardware, allowing you to install and run your own operating system. Once set up, your remote system streams directly to your monitor, giving you full control over gaming, professional software, or anything else you need—all without relying on your local machine’s specs.

Security & Privacy

Your privacy and data security are our top priorities. Your personal OS installation is fully private—other users cannot access your data or interfere with your system. We provide a one-year backup of your OS installation after your subscription ends, giving you the option to restore your system if you return. Prefer not to keep it? You can request immediate, permanent deletion at any time by contacting us!

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