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Privacy Policy

Last Updated: November 24, 2024

Welcome to Modern Internal. We value your privacy and strive to keep our policies clear, concise, and transparent. This Privacy Policy explains how we collect, use, protect, and manage your personal data.

1. Scope of This Policy

This Privacy Policy applies to all users of Modern Internal products and services. It outlines how we collect, use, and protect personal data, as well as your rights regarding your information. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

Modern Internal collects personal data that you provide through our website and desktop application portal. This may include:

  • Account Information: Name, email address, and other relevant details provided during registration.
  • Payment Information: Processed securely through a third-party processor (Stripe) and not stored by us.
  • Usage Data: Interaction logs, session details, and performance metrics to improve service reliability.
  • Hardware & Network Identifiers: IP addresses, hardware serial numbers, and other identifiers to prevent unauthorized access.
  • User Communications: Emails, support tickets, and feedback submissions for customer service and operational improvements.

We do not sell or share your personal data with third parties beyond what is necessary for operational security, regulatory compliance, or service provision.

3. OS Installation Storage & Retention

To enhance user experience, Modern Internal securely stores an ISO image of your OS installation upon subscription expiration. This image is retained for one year, allowing you to restore your setup if you choose to return. After this period, the ISO image is permanently deleted. You may request immediate deletion at any time by contacting us.

We take precautions to secure stored OS images, and access is strictly limited to authorized personnel. However, you remain responsible for ensuring your data complies with legal and ethical guidelines.

4. Payment Processing

All payment transactions are handled through Stripe, a trusted third-party payment processor. Modern Internal does not directly process, store, or have access to your payment details. Stripe's security protocols ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS), offering a high level of payment security.

5. Data Storage on Our Hardware

Any data within your OS installation remains on our physical hardware located in our secure warehouse. Users are responsible for managing their data and ensuring compliance with our Terms of Use. Modern Internal does not monitor or access your OS contents unless required for security, legal compliance, or system maintenance.

6. Security Measures

Modern Internal implements robust security measures to safeguard user data, including:

  • Access Controls: Restricted access to data storage and administrative systems.
  • Network Protection: Firewalls and intrusion detection systems to prevent unauthorized access.
  • Regular Audits: Periodic security audits to identify and mitigate vulnerabilities.
  • Multi-Factor Authentication (MFA): Enhanced account security measures for authorized users.

Despite these measures, no system is completely immune to security threats. Users are encouraged to use strong passwords and enable additional security measures where applicable.

7. Hardware & Network Identification

To ensure security and prevent unauthorized access, our software collects and processes certain hardware identifiers, including:

  • IP addresses for session tracking and fraud prevention.
  • Hardware serial numbers for device authentication and account security.
  • Geolocation Data: Used for security and fraud detection to prevent unauthorized access from unusual locations.

This data is used strictly for identification, security, and service improvement purposes. We do not share it with third parties unless legally required.

8. Data Retention & Deletion Requests

You have the right to request the permanent deletion of your personal data at any time. We will honor such requests unless:

  • You have violated our Terms of Use (e.g., engaged in unlawful activities).
  • The data is required to comply with legal obligations.
  • The data is necessary for security investigations or fraud prevention.

To request data deletion, please contact us.

9. Third-Party Services & Integrations

Modern Internal may integrate with third-party services for analytics, support, and security. These services have their own privacy policies, and we encourage users to review them. We do not share personal data with third parties for advertising purposes. For a list of these services and integrations, please contact us.

10. Cookies & Tracking Technologies

Modern Internal may use cookies and similar tracking technologies to enhance your user experience, including:

  • Essential Cookies: Necessary for basic functionality such as authentication and security.
  • Analytics Cookies: Used to collect information about website traffic and usage.
  • Performance Monitoring: Helps optimize system performance and reliability.

You can manage cookie settings through your browser preferences. Disabling cookies may affect certain features of our services.

11. Children's Privacy

Modern Internal does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to remove the information promptly. If you believe that we may have collected information from a minor, please contact us immediately.

12. Legal Compliance & Law Enforcement Requests

Modern Internal may disclose personal data when required by law, such as in response to a court order, subpoena, or regulatory investigation. We will notify affected users unless legally prohibited from doing so.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, security practices, or service offerings. Any updates will be posted on this page with a revised "Last Updated" date. We encourage users to review this policy regularly to stay informed.

14. Contact Us

For any privacy-related inquiries, data deletion requests, or concerns, please contact us.

We appreciate your trust in Modern Internal and are committed to protecting your privacy.

What We Do

Modern Internal provides an innovative software solution that transforms your computing experience, giving your device access to cutting-edge hardware—without the need for an upgrade. Starting at just $9 to $29 per month, you can create and manage your own remote computer, securely connecting through our desktop application. Whether you're a gamer or a professional, you’ll enjoy powerful performance without the cost or hassle of upgrading your physical hardware.

How It Works

Our state-of-the-art hardware infrastructure is housed in a secure data center, ready for on-demand use. For a monthly fee, you get dedicated access to high-performance hardware, allowing you to install and run your own operating system. Once set up, your remote system streams directly to your monitor, giving you full control over gaming, professional software, or anything else you need—all without relying on your local machine’s specs.

Security & Privacy

Your privacy and data security are our top priorities. Your personal OS installation is fully private—other users cannot access your data or interfere with your system. We provide a one-year backup of your OS installation after your subscription ends, giving you the option to restore your system if you return. Prefer not to keep it? You can request immediate, permanent deletion at any time by contacting us!

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